第1章 社會組織概述 ·····1

1.1 社會組織的界定與特征 ·····1

1.1.1 相關(guān)概念的比較與選擇 ·········1

1.1.2 社會組織的界定 ········3

1.1.3 社會組織的特征 ········6

1.2 社會組織的分類體系 ·········8

1.2.1 國際分類方法 ············8

1.2.2 社會組織分類的中國經(jīng)驗 ···10

1.3 社會組織的職能 ···············12

1.3.1 社會組織職能的內(nèi)部構(gòu)成 ···13

1.3.2 社會組織的功能與職責(zé) ·······13

1.3.3 社會組織的角色與作用 ·······14

1.4 社會組織的起源 ···············15

1.4.1 社會組織的歷史淵源與傳承過程 ···················································································15

1.4.2 社會組織起源的理論解釋 ···18

第2章 社會組織管理制度 ·······23

2.1 我國社會組織管理制度概述 ···23

2.1.1 社會組織管理制度概念的界定 ···23

2.1.2 構(gòu)建中國特色社會組織管理制度 ····25

2.1.3 建立與市場經(jīng)濟相適應(yīng)的現(xiàn)代社會組織 ·····26

2.2 現(xiàn)有社會組織管理制度安排 ···27

2.2.1 雙重管理體制 ··········27

2.2.2 日常管理和扶持政策 ···········30

2.3 社會組織管理制度的中央變革與地方實踐 ···34

2.3.1 中央層面登記管理制度的變革 ···34

2.3.2 直接登記制度的出臺 ···········35

2.3.3 溫州市的實踐 ··········37

2.4 社會組織管理面臨的挑戰(zhàn) ·······41

2.4.1 直接登記管理制度面臨的挑戰(zhàn) ···41

2.4.2 日常監(jiān)管面臨的挑戰(zhàn) ···········42

2.4.3 培育和扶持工作面臨的挑戰(zhàn) ·······43

第3章 社會組織運行管理 ·······49

3.1 社會組織的戰(zhàn)略規(guī)劃 ·······49

3.1.1 社會組織的目標(biāo)和使命 ·······49

3.1.2 社會組織的計劃與戰(zhàn)略規(guī)劃 ·······52

3.2 社會組織的治理結(jié)構(gòu) ·······54

3.2.1 治理的概念 ··············55

3.2.2 社會組織內(nèi)部治理結(jié)構(gòu) ·······56

3.3 社會組織的結(jié)構(gòu)設(shè)計 ·······59

3.3.1 社會組織結(jié)構(gòu)的概念 ···········59

3.3.2 社會組織結(jié)構(gòu)的基礎(chǔ) ···········60

3.3.3 社會組織結(jié)構(gòu)的類型 ···········61

3.3.4 社會組織結(jié)構(gòu)的設(shè)計 ···········66

3.4 社會組織的環(huán)境管理 ·······67

3.4.1 社會組織環(huán)境的概念 ···········67

3.4.2 社會組織的環(huán)境分析 ···········70

3.4.3 社會組織的環(huán)境策略 ···········71

第4章 社會組織人員管理 ·······75

4.1 社會組織人員管理概述 ···75

4.1.1 社會組織人力資源管理的內(nèi)涵 ···75

4.1.2 三元結(jié)構(gòu) ··················76

4.2 正式職員管理 ······77

4.2.1 人力資源規(guī)劃 ··········78

4.2.2 工作分析 ··················78

4.2.3 招聘與錄用 ··············80

4.2.4 培訓(xùn)與開發(fā) ··············82

4.2.5 績效評估 ··················85

4.3 志愿者管理 ··········88

4.3.1 志愿者管理相關(guān)概念 ···········88

4.3.2 志愿者管理系統(tǒng) ······90

4.3.3 志愿者管理流程 ······93

4.4 理事管理 ··············95

4.4.1 選擇理事的標(biāo)準(zhǔn) ······96

4.4.2 理事的招募、甄選 ···············96

4.4.3 如何留住對組織有用的理事 ·······98

第5章 社會組織薪酬管理 ·····104

5.1 社會組織薪酬管理概述 ·········104

5.1.1 薪酬及其理論 ········105

5.1.2 我國社會組織薪酬管理現(xiàn)狀 ·····109

5.2 我國社會組織薪酬管理改革 ····123

5.2.1 社會組織薪酬管理改革的背景、要求與原則 ·····123

5.2.2 社會組織薪酬改革中新的標(biāo)準(zhǔn)與機制建設(shè)·····125

5.2.3 社會組織薪酬管理改革規(guī)范與組織領(lǐng)導(dǎo) ·····································································127

第6章 社會組織財務(wù)管理 ·····131

6.1 社會組織財務(wù)管理概述 ·········131

6.1.1 社會組織財務(wù)管理的內(nèi)涵與特征 ·················································································131

6.1.2 社會組織財務(wù)管理的目標(biāo)和內(nèi)容 ·················································································132

6.2 社會組織的預(yù)算管理 ·····134

6.2.1 社會組織的預(yù)算管理概述 ·········134

6.2.2 社會組織的預(yù)算管理程序 ·········135

6.2.3 社會組織的預(yù)算管理方法 ·········136

6.2.4 社會組織預(yù)算管理的考核體系 ·····················································································136

6.3 社會組織日常資金管理 ·········137

6.3.1 社會組織日常資金管理概述 ·····137

6.3.2 社會組織日常資金管理制度 ·····139

6.4 社會組織的項目資金管理 ·····141

6.4.1 社會組織項目資金的收入管理 ·····················································································142

6.4.2 社會組織項目資金的支出管理 ·····················································································142

6.5 社會組織籌資管理與投資管理 ·················································································143

6.5.1 社會組織籌資管理概述 ·····143

6.5.2 社會組織籌資管理制度 ·····144

6.5.3 社會組織投資管理概述 ·····144

6.5.4 社會組織投資管理制度 ·····147

6.6 社會組織財務(wù)報告與分析 ·····148

6.6.1 社會組織財務(wù)報告的概念 ·········148

6.6.2 社會組織財務(wù)報告的編制 ·········148

6.6.3 社會組織財務(wù)報告分析 ·····151

第7章 社會組織項目管理 ·····160

7.1 社會組織項目管理概述 ·········160

7.1.1 項目的概念與特征 ·············160

7.1.2 社會組織項目的概念與特征 ·····162

7.1.3 項目管理 ················162

7.1.4 社會組織項目管理 ·············163

7.1.5 社會組織項目管理的意義與原則 ·················································································165

7.2 社會組織項目設(shè)計的前期評估 ·················································································166

7.2.1 以需求為導(dǎo)向的項目設(shè)計邏輯思維 ·············································································166

7.2.2 項目前期評估的流程和內(nèi)容 ·····168

7.2.3 項目前期評估的方法與工具 ·····168

7.3 社會組織的項目設(shè)計 ·····172

7.3.1 社會組織項目設(shè)計概述 ·····172

7.3.2 項目目標(biāo)的設(shè)定 ····174

7.3.3 項目策略與項目活動的設(shè)計 ·····174

7.3.4 項目的實施計劃和進度設(shè)計 ·····175

7.3.5 項目的資源投入 ····177

7.3.6 項目的風(fēng)險預(yù)估與規(guī)避 ·····178

7.3.7 項目設(shè)計的其他內(nèi)容 ·········179

7.4 社會組織項目的執(zhí)行、監(jiān)測和督導(dǎo) ·········································································179

7.4.1 社會組織項目的執(zhí)行 ·········179

7.4.2 社會組織項目的監(jiān)測 ·········180

7.4.3 社會組織項目的督導(dǎo) ·········182

7.5 項目收尾、終期評估與項目管理中常見的問題 ·····················································182

7.5.1 項目的收尾工作 ····182

7.5.2 項目的終期評估 ····183

7.5.3 社會組織項目管理中常見的問題與對策 ·····································································185

第8章 社會組織評估 ··············189

8.1 社會組織評估概述 ·········189

8.1.1 社會組織評估的概念 ·········189

8.1.2 社會組織評估的類型 ·········190

8.2 中國社會組織評估的發(fā)展與現(xiàn)狀 ·············································································191

8.2.1 中國社會組織評估機制的探索(19782003年) ··························································192

8.2.2 中國社會組織評估機制的建立(20042009年) ··························································192

8.2.3 中國社會組織評估機制的深化發(fā)展(20102015年) ··················································192

8.3 社會組織評估的基本框架 ·····193

8.3.1 評估的意義與原則 ·············193

8.3.2 評估的主體及其職責(zé) ·········195

8.3.3 評估的理論 ············197

8.3.4 評估的內(nèi)容與指標(biāo) ·············199

8.3.5 評估的程序與方法 ·············204

8.3.6 評估的結(jié)果與應(yīng)用 ·············206

8.4 我國社會組織評估的問題及發(fā)展對策 ·····································································207

8.4.1 社會組織評估存在的問題 ·········207

8.4.2 社會組織評估的發(fā)展對策 ·········209

第9章 社會團體管理 ··············213

9.1 社會團體的概念界定 ·····213

9.1.1 世界語境下的社會團體 ·····213

9.1.2 中國語境下的社會團體 ·····214

9.2 社會團體的分類和功能 ·········216

9.2.1 社會團體的分類 ····216

9.2.2 社會團體的功能 ····218

9.3 社會團體的歷史沿革和發(fā)展現(xiàn)狀 ·············································································219

9.3.1 社會團體的歷史沿革 ·········219

9.3.2 社會團體的發(fā)展現(xiàn)狀 ·········221

9.4 社會團體的登記管理 ·····221

9.4.1 從雙重管理到直接登記 ·····222

9.4.2 限制競爭 ················224

9.4.3 社會團體設(shè)立黨組織 ·········225

9.5 社會團體的日常管理 ·····226

9.5.1 年度檢查 ················226

9.5.2 財務(wù)管理 ················227

9.5.3 重大活動報告機制 ·············228

9.6 行業(yè)協(xié)會商會去行政化 ·········228

9.6.1 行業(yè)協(xié)會商會與政府之間的權(quán)責(zé)關(guān)系 ·········································································229

9.6.2 行業(yè)協(xié)會商會與行政機關(guān)脫鉤改革 ·············································································233

第10章 社會服務(wù)機構(gòu)管理 ··········236

10.1 社會服務(wù)機構(gòu)管理概述 ·······236

10.1.1 社會服務(wù)機構(gòu)概述 ···········236

10.1.2 社會服務(wù)機構(gòu)登記管理與清算管理 ···········································································240

10.2 社會服務(wù)機構(gòu)組織管理 ·······247

10.2.1 社會服務(wù)機構(gòu)法人治理結(jié)構(gòu) ···247

10.2.2 社會服務(wù)機構(gòu)產(chǎn)權(quán)制度與財產(chǎn)管理 ···········································································250

10.2.3 社會服務(wù)機構(gòu)信息公開 ···252

10.2.4 社會服務(wù)機構(gòu)監(jiān)督 ···········254

10.3 社會服務(wù)機構(gòu)發(fā)展 ·······257

10.3.1 社會服務(wù)機構(gòu)發(fā)展理論與現(xiàn)狀 ···················································································257

10.3.2 社會服務(wù)機構(gòu)發(fā)展方法與策略 ···················································································261

10.3.3 社會服務(wù)機構(gòu)的社會工作創(chuàng)新方式 ···········································································263

第11章 基金會管理 ················269

11.1 基金會的概念、特征和分類 ····················································································269

11.1.1 基金會的概念 ······269

11.1.2 基金會的特征 ······270

11.1.3 基金會的分類 ······272

11.2 我國基金會的歷史與發(fā)展現(xiàn)狀 ················································································274

11.2.1 我國基金會的歷史 ···········274

11.2.2 我國基金會的發(fā)展現(xiàn)狀 ···276

11.3 基金會登記管理 ············279

11.3.1 雙重管理的登記管理體制 ·······279

11.3.2 直接登記和雙重管理混合的登記管理體制 ·······························································281

11.4 基金會組織管理 ············282

11.4.1 現(xiàn)行基金會內(nèi)部治理機制 ·······282

11.4.2 基金會內(nèi)部治理體制改革 ·······284

11.5 基金會外部治理機制 ····285

11.5.1 政府監(jiān)督管理 ······285

11.5.2 社會監(jiān)督 ··············286

11.6 基金會評估管理 ············288

11.6.1 基金會評估的功能 ···········289

11.6.2 基金會評估管理的歷程和內(nèi)容 ···················································································290

第12章 慈善組織活動管理 ··········296

12.1 慈善組織活動管理概述 ·······296

12.1.1 慈善組織與慈善活動 ·······296

12.1.2 慈善組織經(jīng)費管理 ···········302

12.2 慈善活動管理 ···············303

12.2.1 慈善募捐 ··············303

12.2.2 慈善捐贈 ··············306

12.2.3 慈善信托 ··············308

12.3 慈善財產(chǎn)與慈善服務(wù)管理 ···314

12.3.1 慈善財產(chǎn)管理 ······314

12.3.2 慈善服務(wù)管理 ······316

12.4 慈善監(jiān)管方式 ···············316

12.4.1 慈善信息公開 ······317

12.4.2 促進激勵措施 ······317

12.4.3 監(jiān)督管理手段 ······318

12.4.4 追究法律責(zé)任 ······319

第13章 境外非政府組織境內(nèi)活動管理 ·······································································323

13.1 境外非政府組織境內(nèi)活動概述 ···············································································323

13.1.1 境外非政府組織的定義 ···324

13.1.2 境外非政府組織境內(nèi)活動的界定 ···············································································325

13.2 境外非政府組織的類型 ·······326

13.3 境外非政府組織在華發(fā)展歷程 ···············································································331

13.4 我國對于境外非政府組織的管理 ···········································································334

13.4.1 境外在華非政府組織相關(guān)法律政策環(huán)境 ···································································334

13.4.2 有關(guān)境外非政府組織在華登記的管理 ·······································································335

13.4.3 有關(guān)在華境外非政府組織資金募捐的管理 ·······························································336

13.4.4 有關(guān)在華境外非政府組織免稅優(yōu)惠的管理 ·······························································337

13.4.5 我國在境外非政府組織管理方面面臨的挑戰(zhàn)和風(fēng)險 ···············································341

第14章 社會組織參與政府購買公共服務(wù)管理 ··························································346

14.1 社會組織參與政府購買公共服務(wù)的學(xué)理基礎(chǔ) ·······················································346

14.1.1 公共物品理論 ······346

14.1.2 政府供給公共服務(wù)的理論基礎(chǔ) ···················································································348

14.1.3 社會組織提供公共服務(wù)的理論基礎(chǔ) ···········································································350

14.1.4 政府購買與社會組織承接公共服務(wù)的理論基礎(chǔ) ·······················································352

14.2 社會組織參與政府購買公共服務(wù)的國際經(jīng)驗 ·······················································356

14.2.1 英國 ······················357

14.2.2 美國 ······················359

14.2.3 歐盟 ······················362

14.2.4 新西蘭 ··················363

14.2.5 經(jīng)驗總結(jié) ··············364

14.3 社會組織參與政府購買公共服務(wù)的中國實踐 ·······················································364

14.3.1 發(fā)展階段 ··············365

14.3.2 頂層設(shè)計 ··············367

14.3.3 基層實踐 ··············369

參考文獻 ··························379

后 記 ··························383