本書內(nèi)容包括10個單元,每個單元由Tips(主題提示)、WarmingUp(熱身練習(xí))、SituationalConversations(情景會話)、UsefulExpressions(常用句型)、ComprehensiveTest(綜合技能檢測)、Discussion(問題討論)、LanguageGuiding(語言導(dǎo)航)、Exercises(拓展練習(xí))和ProfoundHenan-UniqueScenery(厚重河南——這邊風(fēng)景獨好)9個部分組成。
前輔文
Unit 1 Welcome to Guests迎接游客
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 2 Check-in at the Hotel登記入住
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 3 Service at the Hotel酒店服務(wù)
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 4 Dining餐飲服務(wù)
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 5 Talking about the Itinerary談?wù)撔谐?
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 6 Sightseeing Tour觀光旅游
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 7 Recreation康樂服務(wù)
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 8 Shopping購物服務(wù)
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 9 Handling Complaints處理投訴
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Unit 10 Farewell to Guests送別游客
Tips
Warming Up
Situational Conversations
Useful Expressions
Comprehensive Test
Discussion
Language Guiding
Exercises
Profound Henan——Unique Scenery
Appendix Ⅰ Chinese Version & Key to Exercises參考譯文和參考答案
Appendix Ⅱ Glossary詞匯表
Appendix Ⅲ References參考文獻