前言 Unit One Composing Business English Letters Lesson One Layout Lesson Two Language Style Lesson Three Structure Unit Two Getting Ready to Deal Lesson One Establishing Business Relationships Lesson Two Invitation to Trade Fairs Lesson Three Status Enquiries Unit Three Business Negotiations Lesson One Enquiries Lesson Two Offers Lesson Three Counter-offers Lesson Four Acceptance Unit Four Conclusion of Business Lesson One Orders Lesson Two Sales Confirmation Lesson Three Contract Unit Five Execution of Trading Lesson One Payment Terms Lesson Two Packing Lesson Three Shipment Lesson Four Insurance Unit Six Problems Arising from Trading Lesson One Complaints and Claims Lesson Two Settlement 參考文獻(xiàn)
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