本書從行動學習專家的內容輔導、過程引導、思維引導三大職責出發(fā)，重點針對團隊如何更高效地解決問題等痛點，介紹了從項目收益高達百萬元到千萬元的眾多項目中提煉出來的如何用行動學習解決問題的獨創(chuàng)思維模型和工具，幫助企業(yè)真實、快速地解決問題。此外，書中重點介紹了如何成為兼顧"過程引導”和"思維引領”的行動學習專家，并配有真實案例，具有很強的實操性，簡單實用，使你可以成為問題解決專家。
張峰行動學習3.0創(chuàng)始人、實戰(zhàn)派問題解決專家、廣東省企業(yè)培訓研究會常務理事，西北工業(yè)大學EMBA。曾任職于大型外資集團公司，近10年來專注于行動學習領域，而且實戰(zhàn)效果廣受客戶好評。服務的客戶涉及移動互聯(lián)網、新能源、生命科學、金融保險、通信、房地產、制造行業(yè)，以及政府和高校。累計完成了500多個真實課題，其中年收益過百萬元的課題近百個，年收益過千萬元的課題幾十個。
目 錄
第1章 模式篇——我的方法論有何不同·········································1
行動學習的基礎·····································································2
行動學習的價值·····································································3
行動學習的引入契機·······························································6
行動學習的五大要素·······························································7
行動學習專家的三大職責························································8
行動學習大三線模型·······························································9
第2章 思維篇——怎樣思考才更靠譜··········································11
X軸：課程邏輯線································································12
四大要素············································································12
兩向推理············································································31
三位一體············································································40
一個模型············································································43
第3章 流程篇——五步流程應如何規(guī)劃·······································49
發(fā)現(xiàn)問題（S1）··································································51
澄清問題（S2）··································································72
分析問題（S3）··································································81
制訂方案（S4）··································································95
管控過程（S5）·································································101
第4章 表單篇——表單如何助力思維落地···································110
Y軸：課題研究線·······························································111
表單01：課題澄清表···························································112
表單02：課題分析表···························································118
表單03：方案邏輯圖···························································142
表單04：行動計劃表···························································146
表單05：指標追蹤表···························································149
第5章 匯報篇——思考與呈現(xiàn)如何無縫對接································154
Z軸：課題匯報線·······························································155
行動學習匯報五結合····························································155
行動學習匯報框架·······························································161
第6章 評價篇——如何以終為始看評價······································168
行動學習項目評價的意義·····················································169
“三聽三看三轉變”之“三聽”··············································169
“三聽三看三轉變”之“三看”··············································173
“三聽三看三轉變”之“三轉變”···········································176
后記：萬法歸宗，重回常識·······················································181
參考文獻················································································182
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