定 價：45 元
叢書名：中等職業(yè)教育涉外呼叫服務(wù)系列教材
- 作者：唐能越, 劉婕主編
- 出版時間：2013/9/1
- ISBN：9787566806796
- 出 版 社：暨南大學出版社
- 中圖法分類：H31
- 頁碼：239
- 紙張：膠版紙
- 版次：1
- 開本：16K
《中等職業(yè)教育涉外呼叫服務(wù)系列教材:商務(wù)英語聽打》內(nèi)容就是注重培養(yǎng)涉外呼叫從業(yè)人員的英文聽打能力，《中等職業(yè)教育涉外呼叫服務(wù)系列教材:商務(wù)英語聽打》用十個單元的內(nèi)容九涉外呼叫服務(wù)中的典型案例進行實訓(xùn)，注重訓(xùn)練學生對英文信息點得理解能力與收集能力，并能夠填寫信息單，為從事涉外呼叫行業(yè)大好基礎(chǔ)。
《中等職業(yè)教育涉外呼叫服務(wù)系列教材:商務(wù)英語聽打》由暨南大學出版社出版。
總序
前言
UNIT1 RECEIVING GUESTS
UNIT2 SERVING AT THE HOTEI
UNIT3 MAKING A SCHEDUIE
UNIT4 MAKING APPOINTMENTS
UNIT5 TAKING MESSAGES
UNIT6 DEAIING WITH CONFERENCE
UNIT7 HANDIING BUSINESS TRIPS
UNIT8 WORKING AT THE EXHIBITION
UNIT9 HANDIING ONIINE SERVICE
UNIT10 HANDIING AFTER-SAIE SERVICE
AUDIO SCRIPTS
KEYS
版權(quán)頁：
Practice 5 Exhibition ReceptionSituation.When a seller es to the exhibition reception counter to pick up his badge, you need to check some information with him and answer his questions if necessary.
Task： Listen and take down the missing information in the form.
A： Good afternoon.
B： Good afternoon.Can I help you？
A： Yes.I want to pick up my badge.
B： May I have your name and confirmation number？
A： My name is 1 .I have registered 2 .This is a confirmation letter here.
B： Sir, your confirmation number is3 .I willprint out a badge for you now.
A：Thank you.And where can I find Zone B？
B：4 ：This is your badge.You can attend anexhibition with it.
A：How much is it？
B：It is5
A： Sounds great.Thank you very much.
B： You are wele.
Practice 6 Exhibition Reception
Situation：When a seller es to the exhibition raception counter to ask for the badge, you need to municate with him and answer his questions if necessary.
Task： Listen and take down the missing information in the form：
A： Good afternoon.
B： Good afternoon.Can I help you？
A： Yes：I want to pick up my badge.
B：May I have your name and confirmation number？
A： My name is 1 .I have registered 2 .This is3here：
B： Sir, your confirmation number is 3201189.I willprint out a badge for you now.
A： Thank you.And where can I find Zone A？
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