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人員招聘與甄選（第3版） 
定 價(jià)：49 元 叢書名：高等院校人力資源管理系列規(guī)劃教材
9 7 3 8 5 7 7 1 2 2 8 1 2 讀者對(duì)象:高等院校人力資源管理專業(yè)師生、人力資源管理從業(yè)人員、人力資源管理咨詢?nèi)藛T、人力資源管理研究人員 
本書圍繞“招、選、聘”這條主線，系統(tǒng)、全面地闡述了招聘工作，包括招聘概述和招聘前的基礎(chǔ)性工作，“招、選、聘”工作的開展，人員招聘評(píng)估以及招聘的實(shí)踐操作四大部分，既有理論闡述又有實(shí)踐操作。每章開篇設(shè)置了引導(dǎo)案例、學(xué)習(xí)目標(biāo)和學(xué)習(xí)導(dǎo)航，章尾安排了自測(cè)題，便于學(xué)習(xí)和鞏固。各章節(jié)中設(shè)置了相關(guān)鏈接、案例等欄目，還增設(shè)了二維碼以拓展知識(shí)和創(chuàng)新學(xué)習(xí)方式。另外，本書提供了電子課件和課后自測(cè)題參考答案等教輔資料，以便課后學(xué)習(xí)。本書既可作為高校人力資源管理專業(yè)本科層次或工商管理類專業(yè)本科層次的教材使用，也可供社會(huì)各界從事人力資源管理工作的人員參考閱讀。
趙永樂 先后擔(dān)任中央人才工作協(xié)調(diào)小組特聘專家，中國(guó)人才研究會(huì)副會(huì)長(zhǎng)，水利部人力資源研究院副院長(zhǎng)，人社部CETTIC面試考官專家委員會(huì)副主任委員，江蘇省人大常委會(huì)立法咨詢專家，中國(guó)（南京）人才發(fā)展研究中心常務(wù)副主任，國(guó)家首批人才理論研究基地（河海大學(xué)）首席專家，河海大學(xué)人力資源研究中心主任、教授、博士生導(dǎo)師。曾受聘60余家企業(yè)擔(dān)任管理顧問，出版著作60余部，發(fā)表文章300余篇，承擔(dān)國(guó)家級(jí)和省部級(jí)課題59項(xiàng)，承擔(dān)政府部門和企事業(yè)單位咨詢項(xiàng)目近70項(xiàng)，獲得全國(guó)性和省部級(jí)一等獎(jiǎng)8項(xiàng)、二三等獎(jiǎng)28項(xiàng)。
第1 章 招聘概述 ··················································································· 1
1.1 招聘的含義和作用 ······································································ 2
1.1.1 招聘的含義 ······································································· 3
1.1.2 招聘的作用 ······································································· 4
1.2 招聘的歷史沿革與發(fā)展趨勢(shì) ·························································· 6
1.2.1 招聘的歷史沿革 ································································· 6
1.2.2 招聘的發(fā)展趨勢(shì) ································································· 6
1.3 招聘的目的、原則與流程 ····························································· 8
1.3.1 招聘的目的 ······································································· 8
1.3.2 招聘的基本原則 ································································· 9
1.3.3 招聘的一般流程 ······························································· 11
1.4 招聘的影響因素分析 ································································· 13
1.4.1 企業(yè)內(nèi)部因素 ·································································· 14
1.4.2 企業(yè)外部因素 ·································································· 16
1.4.3 求職者的個(gè)人因素 ···························································· 19
自測(cè)題 ·························································································· 20
第2 章 招聘前的基礎(chǔ)性工作 ·································································· 23
2.1 人力資源規(guī)劃 ·········································································· 24
2.1.1 人力資源規(guī)劃概述 ···························································· 25
2.1.2 人力資源規(guī)劃的內(nèi)容與主體 ················································ 27
2.1.3 人力資源規(guī)劃的原則和流程 ················································ 30
2.2 工作分析 ················································································ 32
2.2.1 工作分析的含義及作用 ······················································ 32
2.2.2 工作分析的內(nèi)容 ······························································· 35
2.2.3 工作分析的程序與方法 ······················································ 37
2.2.4 工作分析結(jié)果的應(yīng)用 ························································· 40
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2.3 招聘計(jì)劃制訂 ·········································································· 42
2.3.1 招聘需求分析 ·································································· 42
2.3.2 估算招聘時(shí)間與成本 ························································· 42
2.3.3 確定招聘人員 ·································································· 43
自測(cè)題 ·························································································· 44
第3 章 人員招募 ················································································· 46
3.1 人員招募概述 ·········································································· 47
3.1.1 人員招募的含義和作用 ······················································ 47
3.1.2 人員招募的程序 ······························································· 47
3.2 招聘渠道 ················································································ 50
3.2.1 內(nèi)部招聘 ········································································ 50
3.2.2 外部招聘 ········································································ 52
3.3 招聘渠道的比較與選擇 ······························································ 57
3.3.1 招聘渠道的比較 ······························································· 57
3.3.2 招聘渠道的選擇 ······························································· 60
3.4 招聘廣告的設(shè)計(jì) ······································································· 61
3.4.1 招聘廣告的內(nèi)容 ······························································· 61
3.4.2 招聘廣告的設(shè)計(jì)原則 ························································· 63
3.4.3 招聘廣告案例分析 ···························································· 65
自測(cè)題 ·························································································· 67
第4 章 人員甄選的準(zhǔn)備與實(shí)施 ······························································· 70
4.1 人員甄選概述 ·········································································· 72
4.1.1 人員甄選的含義及作用 ······················································ 72
4.1.2 人員甄選的內(nèi)容 ······························································· 72
4.1.3 人員甄選的程序 ······························································· 75
4.2 人員甄選的準(zhǔn)備 ······································································· 76
4.2.1 甄選策略選擇 ·································································· 76
4.2.2 考官培訓(xùn) ········································································ 77
4.2.3 試題的編制與準(zhǔn)備 ···························································· 79
4.3 人員甄選的實(shí)施 ······································································· 79
4.3.1 求職材料篩選 ·································································· 79
4.3.2 初試 ·············································································· 82
4.3.3 復(fù)試 ·············································································· 83
4.3.4 背景調(diào)查 ········································································ 85
4.3.5 體格和體能檢查 ······························································· 87
4.3.6 初步錄用決策 ·································································· 88
自測(cè)題 ·························································································· 89
目錄???
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第5 章 人員甄選的技術(shù)與技巧 ······························································· 93
5.1 筆試 ······················································································ 95
5.1.1 筆試的特點(diǎn)及程序 ···························································· 95
5.1.2 筆試的內(nèi)容 ····································································· 96
5.1.3 筆試題目的編制 ······························································· 99
5.1.4 筆試的組織管理 ······························································ 101
5.2 面試 ····················································································· 102
5.2.1 面試的含義、特點(diǎn)及作用 ·················································· 102
5.2.2 面試的程序 ···································································· 104
5.2.3 面試的方法 ···································································· 106
5.3 評(píng)價(jià)中心技術(shù) ········································································· 108
5.3.1 評(píng)價(jià)中心技術(shù)的含義及背景 ··············································· 108
5.3.2 評(píng)價(jià)中心技術(shù)的優(yōu)缺點(diǎn) ····················································· 109
5.3.3 評(píng)價(jià)中心技術(shù)的常用方法 ·················································· 110
5.3.4 評(píng)價(jià)中心技術(shù)的實(shí)施 ························································ 113
自測(cè)題 ························································································· 114
第6 章 其他甄選活動(dòng)與組織 ································································· 119
6.1 人才庫(kù)建設(shè)甄選 ······································································ 121
6.1.1 人才庫(kù)的含義及作用 ························································ 121
6.1.2 人才庫(kù)建設(shè)甄選的程序與注意事項(xiàng) ······································ 123
6.2 人員外派甄選 ········································································· 126
6.2.1 人員外派甄選的含義 ························································ 126
6.2.2 人員外派甄選的內(nèi)容與方法 ··············································· 126
6.2.3 人員外派甄選的程序 ························································ 128
6.3 人員評(píng)優(yōu)甄選 ········································································· 130
6.3.1 人員評(píng)優(yōu)甄選的含義及原則 ··············································· 130
6.3.2 人員評(píng)優(yōu)甄選的內(nèi)容與方法 ··············································· 131
6.3.3 人員評(píng)優(yōu)甄選的程序 ························································ 132
自測(cè)題 ························································································· 137
第7 章 人員錄用 ················································································ 139
7.1 錄用決策 ··············································································· 140
7.1.1 信息收集、整理與分析 ····················································· 140
7.1.2 錄用決策的制定 ······························································ 142
7.2 錄用程序和文件管理 ································································ 143
7.2.1 錄用程序 ······································································· 143
7.2.2 錄用管理文件與表格 ························································ 146
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7.3 新員工培訓(xùn) ············································································ 150
7.3.1 新員工培訓(xùn)的目的和內(nèi)容 ·················································· 150
7.3.2 新員工培訓(xùn)的方法 ··························································· 153
自測(cè)題 ························································································· 156
第8 章 人員招聘評(píng)估 ·········································································· 158
8.1 招聘評(píng)估概述 ········································································· 160
8.1.1 招聘評(píng)估的含義及作用 ····················································· 160
8.1.2 招聘評(píng)估的標(biāo)準(zhǔn) ······························································ 161
8.1.3 招聘評(píng)估的方法 ······························································ 162
8.2 招聘評(píng)估指標(biāo)體系 ··································································· 164
8.2.1 招聘數(shù)量和質(zhì)量評(píng)估指標(biāo) ·················································· 164
8.2.2 招聘人員工作評(píng)估指標(biāo) ····················································· 166
8.2.3 招聘方法信度和效度評(píng)估指標(biāo) ············································ 167
8.2.4 招聘成本-收益評(píng)估指標(biāo) ···················································· 168
8.3 招聘成本評(píng)估 ········································································· 170
8.3.1 招聘成本的分類 ······························································ 170
8.3.2 招聘成本的評(píng)估 ······························································ 172
8.3.3 招聘成本效用評(píng)估 ··························································· 172
8.4 招聘投資收益評(píng)估 ··································································· 173
8.4.1 招聘投資收益的預(yù)測(cè)方法 ·················································· 173
8.4.2 招聘投資收益的其他評(píng)價(jià)方法 ············································ 175
自測(cè)題 ························································································· 177
第9 章 人員招聘與甄選實(shí)驗(yàn)操作 ··························································· 181
9.1 人員招聘模擬實(shí)驗(yàn) ··································································· 182
9.1.1 實(shí)驗(yàn)內(nèi)容與目的 ······························································ 182
9.1.2 實(shí)驗(yàn)要求 ······································································· 182
9.1.3 實(shí)驗(yàn)條件準(zhǔn)備 ································································· 183
9.1.4 實(shí)驗(yàn)步驟與過程 ······························································ 184
9.1.5 實(shí)驗(yàn)成果及評(píng)價(jià) ······························································ 185
9.1.6 課后練習(xí)題 ···································································· 186
9.1.7 相關(guān)表單和范例 ······························································ 186
9.2 招聘廣告的擬定與發(fā)布 ····························································· 194
9.2.1 實(shí)驗(yàn)內(nèi)容與目的 ······························································ 194
9.2.2 實(shí)驗(yàn)要求 ······································································· 194
9.2.3 實(shí)驗(yàn)條件準(zhǔn)備 ································································· 195
9.2.4 實(shí)驗(yàn)步驟與過程 ······························································ 195
目錄???
XIII
9.2.5 實(shí)驗(yàn)成果及評(píng)價(jià) ······························································ 197
9.2.6 課后練習(xí)題 ···································································· 197
9.3 結(jié)構(gòu)化面試的模擬實(shí)驗(yàn) ····························································· 197
9.3.1 實(shí)驗(yàn)內(nèi)容與目的 ······························································ 197
9.3.2 實(shí)驗(yàn)要求 ······································································· 198
9.3.3 實(shí)驗(yàn)條件準(zhǔn)備 ································································· 198
9.3.4 實(shí)驗(yàn)步驟與過程 ······························································ 199
9.3.5 實(shí)驗(yàn)成果及評(píng)價(jià) ······························································ 203
9.3.6 課后練習(xí)題 ···································································· 203
9.3.7 結(jié)構(gòu)化面試試題和評(píng)分表范本 ············································ 203
9.4 評(píng)價(jià)中心模擬實(shí)驗(yàn)一——無(wú)領(lǐng)導(dǎo)小組討論 ····································· 208
9.4.1 實(shí)驗(yàn)內(nèi)容與目的 ······························································ 208
9.4.2 實(shí)驗(yàn)要求 ······································································· 209
9.4.3 實(shí)驗(yàn)條件準(zhǔn)備 ································································· 210
9.4.4 實(shí)驗(yàn)步驟與過程 ······························································ 211
9.4.5 實(shí)驗(yàn)成果及評(píng)價(jià) ······························································ 214
9.4.6 課后練習(xí)題 ···································································· 214
9.4.7 無(wú)領(lǐng)導(dǎo)小組討論測(cè)評(píng)場(chǎng)地布置、討論題目及評(píng)分表范例 ··········· 214
9.5 評(píng)價(jià)中心模擬實(shí)驗(yàn)二——公文處理測(cè)驗(yàn) ········································ 222
9.5.1 實(shí)驗(yàn)內(nèi)容與目的 ······························································ 222
9.5.2 實(shí)驗(yàn)要求 ······································································· 222
9.5.3 實(shí)驗(yàn)條件準(zhǔn)備 ································································· 223
9.5.4 實(shí)驗(yàn)步驟與過程 ······························································ 224
9.5.5 實(shí)驗(yàn)成果及評(píng)價(jià) ······························································ 225
9.5.6 課后練習(xí)題 ···································································· 226
9.5.7 公文處理題及評(píng)分表范例 ·················································· 226
后記 ·································································································· 228
參考文獻(xiàn) ···························································································· 229
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